1. Introduction

Vidoc Security (“Vidoc”, “we”, or “us”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of information we receive from users of our website vidocsecurity.com (the “Website”) and our services (the “Services”).

This Privacy Policy (or “Policy”) applies to visitors of our Website and individuals registered for our Services (“Users”, “you”, or “your”). Your privacy is important to us. Please read this Policy carefully to understand how we collect, use, and disclose your information, and what choices you have with respect to your information.

If you do not accept all or part of the terms of this Policy or cannot fully understand the meaning of all or part of the terms, please do not use, register, or otherwise access the Services.

Please note that this Policy does not restrict our use or disclosure of aggregated or de-identified information that complies with applicable law.

2. Information We Collect

We may process the following personal data:

• Name and surname,
• Email address,
• Technical data (IP address, browser type, operating system),
• Information provided via the contact form or direct communication with us.

3. Purpose and Legal Basis of Processing

Your data is processed for the following purposes:

• Responding to inquiries sent via the contact form or email (Art. 6(1)(f) GDPR – legitimate interest),
• Conducting marketing activities (with your consent – Art. 6(1)(a) GDPR),
• Analyzing website traffic and improving functionality (Art. 6(1)(f) GDPR).

4. Data Sharing and Disclosure

We may share your data with:

• Service providers that help us manage our Website and Services,
• Analytics and marketing tools, including Mixpanel and Customer.io.

5. Data Retention

Your data will be stored:

• As long as necessary for the purposes for which it was collected,
• Until you withdraw consent for marketing activities,
• In the case of cookies, in accordance with our cookie usage policy (see section 7).

6. Your Rights

You have the right to:

• Access and rectify your data,
• Request data erasure (“right to be forgotten”),
• Restrict processing of your data,
• Object to data processing,
• Data portability,
• File a complaint with the relevant Data Protection Authority.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and support our marketing efforts. Cookies are small data files stored on your device that help us recognize your preferences and improve our Services.

We use the following types of cookies:

• Essential Cookies: Required for basic website functionality.
• Performance Cookies: Help us understand user behavior on our Website.
• Functional Cookies: Remember your preferences for a personalized experience.
• Marketing Cookies: Used for targeted advertising and analytics.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Website.

8. Contact Us

For any questions regarding this Policy or your data, contact us at: contact@vidocsecurity.com.